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Find answers below or reach out directly — we typically respond within 24 hours.
Frequently Asked Questions
How does the receipt scanner work?+
Take a photo of any receipt. Our AI extracts merchant name, date, total amount, tax, tip, and individual line items in seconds. It learns your categories over time — the more you use it, the smarter it gets.
Which banks are supported?+
Paarify connects to over 12,000 financial institutions across the US and Canada through our Plaid integration. This includes major banks, credit unions, and fintech providers.
Is my financial data secure?+
We use TLS encryption for data in transit, field-level encryption for sensitive tokens, and private S3 storage with time-limited signed URLs. Bank connections go through Plaid's bank-level security — we never see or store your bank login credentials.
Can I export my data?+
Yes. You can export your financial data at any time in CSV or PDF format from within the app. This includes receipts, transactions, income records, and analytics reports. Your data is always yours.
What happens when my free trial ends?+
Your 7-day trial gives you full access to all features with no credit card required. When it ends, you can choose a paid plan or continue with the Free tier (20 scans/month, basic analytics).
How does QuickBooks sync work?+
On the Growth and Pro plans, you can connect your QuickBooks Online account via OAuth. Paarify pushes categorized expenses to QuickBooks and pulls invoice data — keeping both systems in sync without double entry.
Can I delete my account?+
Yes. You can delete your account at any time from Settings. Deletion is permanent — all your data including receipts, transactions, and integration tokens will be removed within 30 days.
What about AI and my privacy?+
When you scan a receipt, the image is sent to our AI partners (OpenAI/Anthropic) with all metadata stripped. They process it under Data Processing Agreements that prohibit training on your data, and auto-delete within 30 days. We never sell your data.
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