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Frequently Asked Questions
Is Paarify an accounting app?+
No. Paarify is a financial intelligence platform — it helps you understand what your numbers mean and what to do next. It works alongside accounting tools like QuickBooks, but doesn't replace them. Paarify doesn't maintain a chart of accounts, file taxes, run payroll, or render GAAP/IFRS opinions. If you already have an accountant or accounting software, Paarify works in step with them; if you don't, it stands alone.
How does the receipt scanner work?+
Take a photo of any receipt. Our AI extracts merchant name, date, total amount, tax, tip, and individual line items in seconds, and learns your categories over time. AI extraction is highly accurate but not perfect — every field is editable, so you can verify and correct any value before saving.
Which banks are supported?+
Paarify connects to thousands of financial institutions in the US and Canada through our Plaid integration, including major banks, credit unions, and fintech providers. International coverage expands as Plaid extends support.
Is my financial data secure?+
We use TLS encryption for data in transit, field-level encryption for sensitive tokens, and private S3 storage with time-limited signed URLs. Bank connections go through Plaid's bank-level security — we never see or store your bank login credentials.
Can I export my data?+
Yes. You can export your financial data at any time in CSV or PDF format from within the app. This includes receipts, transactions, income records, and analytics reports. Your data is always yours.
What happens when my free trial ends?+
Your 7-day trial gives you full access to all paid features with no credit card required. When it ends, you can choose a paid plan (Operator, Strategist, or Commander) or continue on the free Explorer plan (10 receipt scans/month, 5 bill scans/month, 10 income entries/month, basic dashboard, AI categorization, plain-English insights, single user).
How does QuickBooks sync work?+
On the Strategist and Commander plans, you can connect your QuickBooks Online account via OAuth. Paarify reads your QuickBooks data — categorized income, expenses, and invoices — to surface analytics, benchmarks, and insights. The sync is read-only: Paarify never writes back to QuickBooks. QuickBooks remains your system of record; Paarify provides the intelligence layer on top.
Can I delete my account?+
Yes. You can delete your account at any time from Settings → Account → Delete Account. Deletion is permanent — all your data including receipts, transactions, and integration tokens will be removed within 30 days. For step-by-step instructions and details on exactly what is deleted and what we may be required to retain, see our Account & Data Deletion page at paarify.com/data-deletion.
What about AI and my privacy?+
When you scan a receipt, the image is sent to our AI partners (OpenAI/Anthropic) with all metadata stripped. They process it under Data Processing Agreements that prohibit training on your data and restrict retention to limited periods required for abuse monitoring and operational security. We never sell your data.
How accurate are Paarify’s insights, forecasts, and benchmarks?+
Paarify's AI-generated insights, categorizations, forecasts, anomaly alerts, and industry benchmarks are designed to surface patterns and guide your thinking — not to be relied on as the sole basis for financial, tax, operational, or legal decisions. AI outputs are probabilistic and may be incomplete or incorrect. For decisions with material consequences, review the underlying data and consult your accountant or other qualified professionals.
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